Terre Haute Chamber Recovery Guide’s Industry Guidelines: Retail

Terre Haute Chamber Recovery Guide’s Industry Guidelines: Retail

The Terre Haute Chamber of Commerce is committed to working with businesses in West Central Indiana to rebuild the economy of our community. To continue our mission of providing resources, information and support to our members, we have compiled industry specific information to serve as a guide for our local retail businesses as you begin to look towards a new normal.

For our full Recovery Guide click here.

Information from the Chamber:

  • Retailers can open beginning Monday, May 4 with restrictions(see language below)
    • Retail and commercial businesses, including those that have been open for the necessities of life during previous executive orders, may operate at 50% of capacity. Examples include apparel, furniture, jewelry, and liquor stores that have been operating as curbside or delivery only. Shopping malls may open at 50% capacity with indoor common areas at 25% capacity.
  • Promotions- We want to promote your opening, special, sales, etc. If you have information to get out, please let us know! We can share on social media, alert the media and more. Contact Katie Shane at kshane@terrehautechamber.com.

National Resources from the IN Retail Council 

Retail Specific Information from Indiana’s Back on Track:

Employer Information:

• Required to maintain 50% capacity at all times. Limit the number of customers in a store at
any one time. Assign staff to monitor capacity
• Ensure 6 feet between employees. If this is not possible, install barriers
• Required to develop a protocol to screen employees before they commence work
• Require symptomatic employees to stay home and recommend they be tested
• Train employees on importance of hygiene and sanitation; provide regular updates about personal
COVID-19 mitigation and store safeguards
• Highly recommend face coverings for employees
• Clean high-touch items after each use (e.g. carts, baskets, door handles)
• Group employees by shift to reduce exposure to others
• Prohibit groups from gathering in break rooms or common areas and limit capacity
• Place hand sanitizers in high-contact locations (e.g. register, entry, exit)
• Place signage telling guests to not enter if they are symptomatic or if they have tested positive
• If available, off er face coverings for shoppers (e.g. masks, scarfs, surgical mask)
• Designate hours for at-risk populations (e.g. elderly and those with underlying health conditions)
• Consider one-way aisles and traffic patterns
• Increase or maintain delivery, curbside pickup, to-go orders
• Implement no-touch payments, if possible

Products and Retail Locations:
• Clean merchandise before stocking, if possible
• Self-service food stations, beverage refills, and product samples should not be offered
• Food courts should remain closed for dine-in services until May 11, then at 50% capacity
• Disinfect high-contact surfaces regularly
• Clearly post social distancing signage to advise employees and guests of requirements
and best practices
• Close regularly for deep cleaning
• Maximize spacing at checkout by providing spacing lines or alternating checkout lines